Statement from Minelab :
We have taken the decision to consolidate our European operations with our American operations in an effort to more efficiently serve our global client base. Going forward we are able to fulfill new and existing orders from our warehouses & operations in Chicago, USA and Dubai, UAE.
This will be a slight change in the fulfilment process for our European and Russian partners in that orders will be filled primarily from our Chicago-based warehouse.
Nothing changes with the support from an account manager perspective. If you have been working with Vincent O’Brien or Malissa Salzinger, please continue to do so – they will remain as our business development leads across the region. We will also continue to add necessary sales & administration business support to the region as needed.
We will also maintain and enhance local product service & repair across Europe and Russia. We have five authorized service centers (ASCs) in Europe (UK, Italy, Czech Republic, Turkey & Greece) and three in Russia (all in Moscow) that are ready to service our mutual Customers’ equipment.
If there are questions, please contact your Business Development Manager or me, directly.
Happy treasure hunting!